On October 16, 2022, SEVENCRANE received an inquiry from a Portuguese customer through the website, hoping that we would quote the price of the aluminum alloy gantry crane. The customer needed a 3t aluminum alloy gantry crane and hoped to use it as soon as possible. Our sales staff quickly confirmed the parameters of the Gantry Crane, and quoted according to customer requirements. We arranged production immediately after the customer paid. Moreover, we completed the production and delivery ahead of schedule. The customer is very satisfied with our production speed.
Aluminum alloy gantry crane is a kind of portable gantry crane sold by our company. It has the advantages of light weight, corrosion resistance, no need for electric power, and flexible use. The height and span of the crane can be customized according to customer requirements, so that customers can buy more suitable products at the most favorable price.
After receiving the inquiry from the customer, our sales staff responded immediately. But did not receive the customer’s reply. A few days later, our sales tried to contact customers again, but still did not answer. One day later, we finally received an email from the customer. The customer said that he was very anxious and needed a suitable aluminum alloy gantry crane. We immediately replied and inquired about the demand, then quoted immediately after confirming the parameters. At the urging of the customer, we sent the proforma invoice and promised to complete the production on time. The customer was very satisfied with our service and completed the payment on the same day.
After receiving the payment voucher from the customer, we started to arrange the production immediately and finish the production 5 days in advance. After receiving our shipment photos, the customer was very happy and thanked us for finishing the production ahead of schedule. Now the goods are on their way to Portugal, and customers can receive and use them soon.