Product Name: Steel Portable Gantry Crane
Load Capacity: 5 ton
Lifting Height: 3.5 – 5m
Span: 3m
Country: Australia
Last time, this customer purchased 8 European chain hoists with a lifting capacity of 5 tons and a lifting height of 4 meters. One week after placing the order, the customer contacted us again and asked if we could provide steel portable gantry cranes, and attached relevant product pictures. We immediately replied to the customer, saying of course, and sent all the company’s product catalogs and company profiles again, telling the customer that we can provide a variety of products.
The customer was very satisfied with our reply and confirmed the lifting capacity, lifting height and span of the steel portable gantry crane with us. The customer said that he needed a lifting capacity of 2 tons, a lifting height of 4 meters, and required electric operation and lifting. Because the parameters provided by the customer were not detailed enough, we sent a separate catalog of steel portable gantry cranes again. After reading the catalog, the customer selected the most suitable parameter model. We asked the customer how many units he needed, and the customer said that he needed one for trial first, and if the effect was good, he would purchase a few more.
According to the customer’s needs, we quoted a steel portable gantry crane with a lifting capacity of 5 tons, an adjustable lifting height of 3.5 meters to 5 meters, and a span of 3 meters. After reading the quotation, the customer asked whether the height adjustment could also be electrically adjusted, and hoped that we would update the quotation. We updated the quotation for the steel portable gantry crane with electrically adjustable height according to the customer’s needs. The customer was very satisfied with the new quotation, and then expressed the hope that the previous 8 chain hoists would not be shipped yet, and would be shipped together with the steel gantry crane after production was completed. The customer then placed an order, and we are currently in production.