Model: HHBB-5t Fixed explosion-proof chain hoist
Parameters: 5t-H=6m
Project location: Brunei
Project time: 2023.04.12
Application field: handling of factory chemical waste
On March 31, 2023, Henan Seven Industry Co., Ltd. received a product inquiry from a Brunei customer. The customer wanted to purchase an explosion-proof chain hoist for use in his customer’s factory. Explosion-proof electric chain hoist is a kind of lifting equipment. It is mainly used in factories filled with flammable and explosive mixtures to improve production efficiency under the premise of ensuring safety. It is safe to use, mature and stable in technology, and compact in structure. It has the advantages of light weight and small volume. In order for customers to use it more safely, we need to have a detailed understanding of the customer’s working environment. It is understood that the customer wants to deal with the chemical waste produced by the factory. These wastes will not produce explosive substances. Users are worried about accidents, so they choose explosion-proof hoists. In order to allow customers to use it with confidence, we recommended gas explosion protection for customers to prevent explosive gases from chemical waste reactions. The customer agreed with our proposal and finally determined the explosion-proof level required by the customer.
Customers are not very familiar with explosion-proof chain hoists, nor do they know the impact of explosion-proof grades on the use of hoists. With a serious and responsible attitude, we understand the customer’s use environment in detail, and explain the differences between different explosion-proof grades in detail for customers. After a long time of communication with the customer, the customer has a better understanding of the product, is also very satisfied with our very professional performance, and quickly confirmed the intention to purchase. In order to receive the goods as soon as possible, the customer chose to pay in full. After we received the payment from the customer, we immediately arranged the production and completed it on time. Now the chain hoist has been packed and is waiting for delivery in the warehouse.
When customers do not know the product very well, but really need to purchase, professional product knowledge makes it easier for us to win the trust of customers. It is precisely because of professional product knowledge and serious and responsible attitude that Henan Suwei has gained more and more customers, and its products are exported to various countries in the world.