Ruang pamer

Kasus Transaksi Derek Gantry Baja Portabel Australia

Product name: PT steel gantry crane

Lifting weight: 5 ton

Span: 8m

Lifting height: 4.885m

Country: Australia

Application areas: Waste disposal

On April 22, 2024, we received an inquiry from Australia for a derek gantry portabel. From the time we received the inquiry to the time the customer finally placed an order, our salesperson kept communicating with the customer about the detailed needs and providing the customer with the best purchasing solution. Finally, after the sixth quotation on the morning of May 7, the customer paid the advance payment on the same day and requested expedited production. On the afternoon of May 7, after our company’s finance received the receipt notification, our purchasing manager immediately contacted the factory to start production.

Because the customer’s inquiry content gave very detailed equipment parameters that he wanted to consult, our salesperson directly gave a quotation. After receiving the quotation email, the customer replied to us, saying that he wanted to know whether our steel gantry crane met the local Australian material production standards. He asked us to mark the steel material and thickness used on the drawings. We sent him the drawings as required by the customer. We also sent him our CE certificate and the declaration document that complies with Australian production standards. In addition, we sent the customer some feedback pictures and videos from old Australian customers who had previously completed transactions. After receiving the customer feedback pictures, drawings and certificates sent by us, the customer believed in our company’s product quality and decided to buy from our company.

After receiving the goods, the customer saw that our packaging was complete and the steel was not damaged. He expressed his satisfaction with our packaging and transportation services. After installing and using it for a period of time, the customer sent us the operation video and pictures of the steel gantry crane and praised the quality of the Chinese brand. This Australian customer is the Director of Waste Equipment Australia. He said that if his company needs it in the future, he will contact us again and hopes to have the opportunity to establish a long-term cooperative relationship with us.