陈列室

两台2.5吨LT2铝合金简易龙门起重机发往新西兰交易案例

Product name: LT2 aluminum gantry crane
型号：LT2
Parameters: 2.5t-4m-3.85-4.85m
Country of Origin: New Zealand

On November 23, 2023, our company received an inquiry from New Zealand. The customer wanted two portable gantry cranes of 2.5 tons, a lifting height of 4.5 meters, and a span of 4 meters. After background investigation, it was found that the customer contact was New Zealand Heavy Cargo. The general manager of a transportation industry company said that we sent an email to the customer asking for basic parameters that day. The customer responded to the questions one by one on Friday the next day in great detail and requested feedback as soon as possible and the earliest delivery date. Our company quoted 2 sets of LT1 aluminum alloy simple gantry cranes to the customer, and informed the customer of the number of days required for production and the warranty period.

Later, we contacted the customer through WhatsApp, and the customer replied that the clear height of the rolling shutter door is only 4.5m, while inside the building, it can be up to 4.9m; we gave a second quote for the LT2 aluminum gantry crane. The customer’s focus is whether the product meets New Zealand’s certification standards and requires us to produce a product inspection report template.

We share ISO certificates, CE certificates, inspection reports and similar product bills to customer email and whatsapp according to customer requirements. Based on the information we provided, the customer asked the local engineer whether our products complied with New Zealand’s regulations. The local engineer reported back that the results would be available next week.

The next week, the customer sent another email reply to our company confirming that he wanted to purchase 2 suits of simple gantry cranes. The main communication for this project is through WhatsApp. The customer can accept our quotation. The focus is on the quality of the product itself and the inspections that may be faced when shipped to New Zealand. Customer needs are clear and our responses are prompt. The communication was very smooth. SEVENCRANE welcomes customers with needs to leave messages on our website at any time. Our sales and customer service staff are always online to answer your questions and help you get accurate quotes quickly.